WORLDWIDE SHIPPING & RETURNS

As the world’s best-selling penis pump brand, we have distribution warehouses set up internationally, from our local warehouses in the UK to locations across the US, Australia and more, all shown on the map below:

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Our distribution warehouse locations and available carriers...

Chicago

LA

Philly

Toronto

Vancouver

London

HongKong

FedEx
UPS
USPS
Canada Post
Purolator
Royal Mail
Parcel Force
Fedex Freight
Shipwire

FAST, FREE & FLEXIBLE WORLDWIDE SHIPPING

When you buy your hydropump directly through this website (or our Bathmate Direct site), you’ll be able to claim completely free international shipping. Our warehouses dispatch all orders within 24 hours, with delivery typically taking between 3 and 5 working days to arrive (though this may take longer for remotely-located customers).

If you’re looking for a faster delivery, we’ve teamed up with shipping agencies around the world to offer heavily discounted Express Shipping in a wide range of countries. Where available, express shipping cuts down delivery time, typically meaning that you receive your package within 48 hours of it being dispatched from our warehouses.

Our shipping costs are automatically calculated during checkout depending upon your location. In many instances you may find you are given the option to choose ‘General Domestic’ which is free of charge.
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RETURNS

We are so confident that our product will make your penis bigger that we offer a full 60 day guarantee. Try it, use it, see the results for yourself and if you are not happy for any reason send it back to us within 60 days for a full refund, no questions asked. This guarantee is offered on an individual basis for the first purchase only. Subsequent purchases will not be covered by the guarantee.

If you’re 100% not happy with your product within the 60 days trail run or simply changed your mind, please submit a ticket via support@bathmatedirect.com and we will give you instructions on how to return the package back to us.

Any accessories purchased with your order over the trail period are not included under the refund policy.
The product will need to be returned to the manufacturer at the expense of the customer for sterilisation, examination and ultimately its disposal. Shipping to any other address will void a refund.

If in any about our policy, please give us a ring and speak to a member of staff via our customer support email: support@bathmatedirect.com.

Please note: this offer is only valid on pumps purchased through this website (www.officialhydromaxpump.com)

TERMS & CONDITIONS

Our 60 day money back guarantee solely covers the use of a pump under the trail period.
Any accessories purchased with your order over the trail period are not included under the refund policy.
The product will need to be returned to the manufacturer at the expense of the customer for sterilisation, examination and ultimately its disposal. Shipping to any other address will void a refund.

If in any about our policy, please give us a ring and speak to a member of staff via our customer support email: support@bathmatedirect.com.

Please note: this offer is only valid on pumps purchased through this website (www.officialhydromaxpump.com)

DISCREET INTERNATIONAL SHIPPING

When you buy direct from us, we’ll ship your order discreetly and quickly, with completely plain packaging and non-descriptive terms being used, giving you the confidentiality you deserve. We take your security very seriously - when we have to collect personal data, we store this securely, and delete it after 800 days (unless you’ve chosen one of our extended warranty options).

  • SAME DAY ORDER PROCESSING

  • WORLDWIDE SHIPPING

  • SECURE ONLINE PAYMENT

  • DISCREET PLAIN BOX PACKAGING

  • SHOP IN YOUR OWN CURRENCY

  • WORLDWIDE DISTRIBUTION

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REVIEWS FOR BATHMATE HYDROPUMPS

There are over 1 million satisfied Bathmate users around the world, with a lot of people seeing real results from their training routines. Here’s what a few of our happy customers had to say - head over to the Hydropump videos page to take a look at the results for yourself:

"I'M REALLY LIKING THE NEW UNIT! "

"After 10-15 minutes it was definite that this new unit was worth the bucks. Just as I thought, you can put the base ring over your penis and pull and stretch it to make sure it's seated on you properly before attaching the pump (filled with water). I've had no problems with the valve, you just gotta make sure you know how to work it, and it really is a simple principle."

JT, USA

"MY ERECTIONS ARE ROCK HARD"

"Hey, thought I would give some input on my experience with the bathmate. I have had my bathmate for 4 months now (I use it 2-4 times a week ). I feel like I have gained size. The biggest thing I find from it is my endurance or stamina has increased dramatically. Also my erections are rock hard."

DERRICK WHITE FROM TOPENHANCEMENTREVIEWS.COM

"DOES IT WORK? YES! IT WORKS."

"I’ve been using the bathmate for about 3 months, and I feel absolutely amazing! I feel like I've gained size as well. I can’t say I’ve heard a bad review on this, everybody is seeing fantastic results… If you use the bathmate properly, on a regular schedule, and don’t go overboard, you will see fantastic results."

BARZONE, PEYGYM.COM

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60 DAY MONEY-BACK GUARANTEE

It can be difficult to know whether to believe everything that’s said about hydropumps. We think the best way to reassure you is to let you see the results for yourself. When you buy through this website, we offer a complete 60-day refund policy.

If you’re not satisfied by how your Bathmate hydropump performs (though we’re absolutely sure you will be), you can return it for a full refund, absolutely no questions asked. With users typically seeing great results after about a month of regular use, you’ll have more than enough time to see the real effects of our penis pumps.

  • 60 DAYS TO DECIDE

  • NO QUESTIONS ASKED

  • FULL MONEY REFUND

Terms

This offer is only valid on pumps purchased through this site (www.officialhydromaxpump.com). If you claim a refund for your first 60 days and later decide you want to re-purchase, this offer will no longer be available. This is necessary to avoid abuse of the offer.

SHARE YOUR EXPERIENCE

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Tell Us About Your Hydromax Experience

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